Your order will ship out within 1-2 days via the shipping method you select at checkout. Once your order ships, you will receive a confirmation and tracking number to the email you provided at checkout.

Yes, we ship internationally using your choice of USPS First Class International and DHL. It usually takes around 2 weeks depending on where you are located.

International orders are FINAL SALE. Customers are responsible for duties, taxes, and tariffs. Please allow a couple extra days for international orders to process.  

It depends on where you are. Processed orders will take 2-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery and tracking details will be provided in your confirmation email.

Please visit our RETURNS AND REFUNDS page where we outline our policy, conditions and guidelines.

We create, design and restore each modern heirloom with the utmost attention to detail - with quality and durability at the forefront of our craft. With this in mind, the majority of our pieces are comprised of elements that are right at, and well over, 100 years old - so unfortunate incidents can happen.

Glen & Effie can repair accessories that have incurred damage under reasonable circumstances. Due to the one-of-a-kind nature and antique age of many of our pieces, repairs are assessed and taken on a case-by-case basis. Depending on the circumstance, some repairs may be subject to a fee.

Please contact us at hello@glenandeffie.com with specific repair requests to determine whether a repair can be accommodated and the associated charge. All associated shipping charges are the responsibility of the customer.

Yes, we do! However, every project is taken on a case-by-case basis. Please reach out via our Contact page to learn more or reach out to us at hello@glenandeffie.com.

Check out our Jewelry Care Guide outlining the best tips and practices to ensure your modern heirloom lasts a lifetime!

Glen & Effie is thrilled to offer financing through Affirm.

Affirm allows you to pay for items through flexible financing over a period of time, as an alternative to traditional credit cards. The short and simple application process requires just a couple pieces of information. In most cases, you’ll receive an immediate decision on your eligibility to purchase items with payments over a 3, 6, or 12 month time period.

Affirm only conducts a soft credit check, which won’t affect your credit score.  It keeps all sensitive information encrypted and protected using security protocols. There are no late or hidden fees, and you will know the exact terms of your loan options, including APR and monthly payment amounts, so you can select what works best for you.

Learn more financing your purchase with Affirm.

G&E Rewards is a loyalty program - becoming a member is easy, doesn't cost anything and includes different benefits! Check out all the benefits here.

Our showroom is located on the east side of Nashville and is by appointment only. Check out our Visit Us page for more details.

Every month we host open houses with guest artists, artisans and showcase our latest designs and unique market finds. You can visit our Events page to see what we're doing and where we'll be next.

Yes! When you order a gift card through our site, a digital gift card will be emailed to you. You can then forward on to your gift recipient at the desired time. We also offer physical gift cards at our shop.

Gift cards do not expire.
Gift cards are not eligible for any sales or promotions.
Gift cards are not eligible for return or exchange.